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This was the second estimate I got for our basement. Steve came out as scheduled, looked at the outside and the inside of our basement, decided on the best method of repair, explained everything in detail and left a detailed estimate. No high pressure sales tactics, unlike the other company we got an estimate from. No pumps, no fancy water removal systems – just needed to have the walls of our basement sealed and waterproofed from the outside. Once we scheduled work, he and his crew came out as promised, did the work quickly and once they cleaned up and left, you couldn’t tell anyone was ever there. The entire crew was very professional and friendly. It’s been almost two years now and no matter how much it rains or how much snow melts, not a drop of water gets into our basement. If you need someone who will honestly assess your basement and do the right job, Steve at Integrity waterproofing is the way to go.
As a very experienced home remodeler, I can highly recommend Integrity Waterproofing. The company delivered exactly what was promised. From the initial no-pressure and educational estimate, to the final placement of the last shrub, they met or exceeded my expectations. Having dealt with dozens of contractors over the years I can say that Integrity Waterproofing was one of the best among the group.
Steve and his crew were friendly, gave us options for interior and exterior waterproofing, and did not push a “system” like so many companies do. They completed the project in a reasonable amount of time, and returned everything to as normal as possible. We would highly recommend them!!
Waterproofing is a big job. It’s also expensive. So if you’re going to do it, do it right and dig from the outside. I interviewed eight companies for this job and only considered two of them. I chose integrity because they guarantee their work for twenty years. The actual job took longer than expected, but I was kept up to date on progress. The crew is extremely friendly. The work was excellent, I was given daily reports and made daily inspections. The owner, Steve, stopped by often and his wife, Pam, was always there to answer my calls. I highly recommend Integrity. Bring on the rain!
Thanks for coming out and diagnosing my problem. I appreciate your honesty. It was refreshing to meet a basement contractor who definitely had my best interests in mind, not his own. Instead of selling me your services, you sold me on the solution, which I can likely implement on my own. I will definitely recommend you to others, and if I ever need basement work in the future, you will be the only person I call!
It was a pleasure meeting you. I’ve already told friends what a great company you are to deal with. From your friendly staff answering the phone, to your honesty regarding the solution to our problem, which you will remember was quite different from what others told me! I wouldn’t hesitate to recommend you to anyone I know.
Awarded the coveted Angie's List Super Service Award for the Eleventh Consecutive Year, 2006-2016
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Serving Lorain, Cuyahoga, Lake, Geauga, Medina and Northern Summit Counties
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