Best experience we’ve ever had with any contractor in any trade. We have a dry basement now and are extremely pleased. Use this company.
I’ve waited a year before writing a review because for this kind of work, you can’t really tell if the jobs working out well until the seasons go by. I can say now I have a nice, dry basement, even after the most recent thaw. I’d researched and already knew I did NOT want what most waterproofers offer, which are the “systems” that merely channel the seeping water away after it gets in. So I paid extra and had it done right. And no regrets. Steve and his employees are extremely friendly and professional. None of them had any problem working with me or answering any of my questions. They did their work reasonably quickly and left the work area cleaned up and restored. I was very impressed with this team and would not hesitate to recommend them to anyone wanting the job done right.
As a very experienced home remodeler, I can highly recommend Integrity Waterproofing. The company delivered exactly what was promised. From the initial no-pressure and educational estimate, to the final placement of the last shrub, they met or exceeded my expectations. Having dealt with dozens of contractors over the years I can say that Integrity Waterproofing was one of the best among the group.
After a huge rainstorm, we had a flood in the basement which we never had before. I had already obtained two estimates for foundation waterproofing to be done, but do to the wide discrepancies in the scope of the project, I contacted Steve as a third bid. After a very thorough inspection of the foundation, storm sewer location, testing the downspouts with a garden hose, etc. he determined that our real problem was with a blocked lateral line leading to our storm sewer. He referred us to a sewer cleaning company. They found lots of roots and took two hours to clean the line. To date our basement remains dry despite heavy rains. Steve is knowledgeable and ethical. He had the expertise to determine what the ‘real’ problem was instead of just fixing the symptoms. Integrity Waterproofing truly does do business with integrity!
It was a pleasure meeting you. I’ve already told friends what a great company you are to deal with. From your friendly staff answering the phone, to your honesty regarding the solution to our problem, which you will remember was quite different from what others told me! I wouldn’t hesitate to recommend you to anyone I know.
Steve came out right away to look at the job. His bid was right in line with other companies. I was impressed by the fact that he said my job fit into the 10-20% where interior water control is appropriate. His level of experience and expertise are superior. The work is first quality and the refinished floor areas are perfect. The most important thing in a job like this is an honest contractor who knows exactly what he’s doing and won’t try to convince you to buy the most expensive remedy. Steve is exactly that!
Awarded the coveted Angie's List Super Service Award for the Eleventh Consecutive Year, 2006-2016
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Integrity is more than a name, it’s the way we conduct our business.
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Serving Lorain, Cuyahoga, Lake, Geauga, Medina and Northern Summit Counties
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